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Smart Mouth Meals Refund & Cancellation Policy

Effective: September 30, 2026

MONTHLY MEMBERSHIPS

Smart Mouth Meals memberships renew automatically each month at the recurring price displayed during checkout until canceled.

Customers may cancel at any time before the next billing date to prevent the next recurring charge.

To cancel a membership, email smartmouthmeals@outlook.com from the email address on your account.

Cancellation stops future renewal charges. Access will continue through the end of the current paid billing period.

FIRST MEMBERSHIP PURCHASE

If you experience a significant technical, access, or service problem with your first membership purchase, contact Smart Mouth Meals within 7 calendar days of the initial purchase.

We will first make a reasonable effort to resolve the problem.

If the problem cannot reasonably be resolved, the initial membership charge may be refunded.

RECENT RENEWAL CHARGES

If an unintended membership renewal occurs, contact Smart Mouth Meals within 3 calendar days of the renewal charge.

A recent renewal may be eligible for a refund when the new billing period has not been materially used, including when a new weekly plan has not been generated or used after the renewal.

OTHER MEMBERSHIP REFUNDS

Except for the situations described above, confirmed billing errors, or refunds required by law, membership charges are generally not refunded simply because part of an already-paid billing period was unused.

EMERGENCY MEALS AND OTHER ONE-TIME DIGITAL PRODUCTS

Emergency Meals is a one-time digital product.

This digital-product policy applies to purchases made directly from the Smart Mouth Meals website. Paperback purchases made through Amazon are governed by Amazon’s applicable policies.

Because digital products may be delivered or accessed immediately, one-time digital purchases are generally final once successfully delivered or accessed.

Smart Mouth Meals will correct or refund:

  • duplicate charges;
  • purchases that cannot be delivered or accessed after reasonable troubleshooting;
  • confirmed billing errors; or
  • refunds otherwise required by law.

BILLING ERRORS

If you believe you were charged incorrectly, contact:

smartmouthmeals@outlook.com

Please include the email address associated with the purchase and enough information to identify the transaction.

Nothing in this policy limits consumer rights that cannot legally be waived.